Privacy Policy

Greenmartstore (“we,” “us,” or “our”) values your trust and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights and choices regarding your personal data on greenmartstore.com.

1 Information We Collect We collect information both directly from you and automatically when you interact with our website.

  • Information you provide directly:

    • Contact details: name, email, phone number, billing and shipping address.

    • Account information: username, password, and order history.

    • Payment details: payment tokens (we do not store full card numbers; all transactions are securely processed by authorized providers like PayPal and Venmo).

    • Customer service messages and feedback.

    • Marketing preferences and communication consent.

  • Information collected automatically:

    • Technical data: IP address, browser type, operating system, device ID, and timestamps.

    • Cookies and similar technologies: used for site optimization and personalized experiences.

    • Usage activity: products viewed and interactions with our website.

2 How We Use Your Information Your personal data is used to:

  • Process and fulfill orders efficiently.

  • Manage returns, refunds, and exchanges.

  • Provide customer support and respond to inquiries.

  • Facilitate secure payments and prevent fraud.

  • Personalize your browsing and shopping experience.

  • Send order updates and shipping notifications.

  • Comply with applicable legal and regulatory requirements.

3 Sharing & Disclosure of Personal Information We may share your data with trusted third parties who assist in operating our business:

  • Service providers: shipping carriers (USPS, UPS, FedEx), payment processors (PayPal, Venmo), and hosting platforms.

  • Analytics partners: to improve our website performance and user experience.

  • Legal requirements: if required by law or to protect our rights and safety.

  • All third parties are contractually obligated to protect your data and use it only for authorized purposes.

4 Your Rights and Choices Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing emails and promotional communications.

  • Request data portability or restrict certain types of processing.

  • Withdraw consent at any time for data collection.

  • To exercise these rights, please contact support@greenmartstore.com.

5 California / CCPA – Do Not Sell or Share My Personal Information

  • California residents can request to opt out of the sale or sharing of their personal data by emailing support@greenmartstore.com.

6 Data Security & Retention

  • We implement industry-standard security measures, including SSL encryption, to protect your information.

  • Your data is retained only as long as necessary for legitimate business or legal purposes.

7 Children’s Privacy

  • Our website is not intended for children under 13. We do not knowingly collect data from minors.

8 Changes to This Privacy Policy

  • We may update this policy periodically to reflect changes in practices. Continued use of our site constitutes acceptance of the updated policy.

9 Contact Us For questions, requests, or privacy concerns, please reach out to us:

  • Store Name: Greenmartstore

  • Email: support@greenmartstore.com

  • Business Address: 8000 W 85th Ter, Overland Park, KS 66212, United States

  • Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday